Shipping Policy

At Casa Meelie, we aim to get your little ones' lovely new outfits on their way as quickly as possible!

Dispatch Times

Our daily postage cut-off time is 3:00pm, Monday to Friday.

• Orders placed before 3:00pm (Monday–Friday): We aim to dispatch your order the same day.

• Orders placed after 3:00pm (Monday–Thursday): We aim to dispatch your order the following working morning.

• Orders placed after 3:00pm on Friday: We aim to dispatch your order on Monday morning.

• Orders placed on Saturday or Sunday: We aim to dispatch your order on Monday morning.

Please note that we do not dispatch orders on weekends or UK bank holidays. Orders affected by bank holidays will be dispatched on the next working day.

Delivery Times

Delivery times depend on the shipping service selected at checkout.

Please note that dispatch times and delivery times are different. Once your order has been dispatched, delivery will depend on the courier or postal service.

Delivery Delays

While we do our best to get every order dispatched promptly, occasional delays may occur.

If you have any concerns regarding your delivery, please contact us at hello@casameelie.com.

Incorrect Delivery Details

Please ensure your delivery address is correct before completing your order.

If you notice a mistake, please contact us as soon as possible so we can try to amend it before dispatch.

Lost or Damaged Parcels

If your parcel is lost, damaged in transit or does not arrive, please contact us so we can investigate and arrange an appropriate resolution.

Your statutory consumer rights remain unaffected.

Thank you for shopping with Casa Meelie!